We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. As a fixed-line Fiber provider, Ting relies on knowing where our customers are and where our fiber is so we can bring those two things together. GIS (Geographic Information Systems) is all about modelling real-world objects as data that other digital systems can work with.

Your job as a GIS Specialist is to ensure the data in these systems does match the real world, and then use this data to answer business questions. Manage the GIS ticket queue to support our internal users Solve suspected data issues such as address availability check errors by looking at plant drawings, maps, aerial and street photographs, and other sources of data to determine if our system might have the wrong data. If a building adds an apartment, or a current building is constructed on an empty lot, the new address needs to be added to our system.

Using reports, tracking sheets, and automation tools that you will help to design, ensure that our numbers match their numbers. This data must be checked and ingested into our database so customers can place orders. We also need to track releases so we can account for the pro-rated invoice the following month.

Partner deliveries also need to be checked against map data to ensure they didn’t deliver addresses that don’t exist, or deliver the same one twice. Ingest as-built records from partner and organic construction into our systems of record. Convert from various CAD formats to structured data formats that can be ingested by IQGeo and other systems.

Maintain the data sets in IQGeo and other systems in response to network changes, additional plant placements,



and otherwise ensure that our system of record always reflects the actual state of our plant, and the plant of our partner networks. Work with the design team to correctly update IQGeo with plant moves or other changes to the physical network that need to be reflected back here. On a different twice-annual basis, download the aggregated FCC data that becomes publicly available and ingest it back into our database so we can use it for business intelligence.

Use database queries and other geospatial tools to generate reports for internal stakeholders. Geography was actually fun for you. This is the most important skill, as the accuracy of our data affects every downstream process.

This is the main tool used by the GIS team for viewing plant data and the addresses we manage (organic, partners with no system of their own). This is a fairly intuitive web-based tool, but has some nuances to it.

Experience with SQL queries, especially PostGIS. Our underlying database is PostGIS. Being able to construct an SQL query to produce aggregate data or work with batches can save a great deal of manual work.

Experience with other GIS tools such as ArcGIS Pro. This is another ancillary tool used to store map layers and do other data aggregations. You like to help others, but not necessarily be on the front-lines of customer service. The work is largely asynchronous,



but we need to provide a high service level to our internal customers and make sure nothing falls through the cracks.

Completed

Post-secondary education in Applied Geography, Geographic Information Systems or equivalent experience ~ Industry and GIS/CAD specific certifications and training preferred ~3+ years of GIS/AutoCAD/Network documentation system experience ~2+ years of demonstrated experience with spatial data, data entry and conversion ~2+ years demonstrated outstanding project management skills ~ Programming experience with Go, Python, and PostGIS an asset The base salary range for this position is $65,000 - $75,000 USD for US residents OR $72,000 - $82,000 CAD for Canadian residents. At Ting and Tucows we care about protecting the open Internet, narrowing digital divide, and supporting fairness and equality. We also know that diversity drives innovation.

We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. We use AI-enabled tools throughout our recruitment process to help us work more efficiently and consistently.

These tools support our hiring teams by organizing and reviewing information, while final hiring decisions are always made by people. Learn more about Tucows, our businesses, culture and employee benefits on our site here. #

📌 GIS/Asset Management Technician (Toronto)
🏢 Ting Internet
📍 Toronto