Job Title: Mountain Crew Helper - Winter

Location: North Vancouver

Department: Mountain Operations

Reports to: Duty Manager, Mountain Operations

Role Status: Full time/Seasonal/Hourly ABOUT US

As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime.

We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled.

Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply. Job Summary

As a Winter Mountain Crew helper, you are responsible for assisting the Mountain Crew/Attractions team and all departments with daily operations and special events and are expected to deliver a safe and exceptional experience for all mountain guests. Under direct supervision from the Mountain Crew Supervisor and Mountain Operations Duty Manager, the Winter Mountain Crew helper will assist with all winter attractions areas including; the Ice Rink, Fire Pit, Sliding Zone, Sleigh Ride, Light Walk and other seasonal attractions. Will also assist other departments with manual tasks, clean up and tear-down, transport, fences, snow removal and on occasion are expected to assist with line control and other guest related duties.





Essential Job Functions

Assisting in all attractions areas and other departments with manual tasks

Hand shoveling ice surface, boardwalk, firepit and surrounding areas

Maintaining attraction areas with shoveling, ice picking, re-sets of fencing and signage

Assisting to set up and tear down of all attraction areas and events

Reporting any unsafe acts, concerns or procedures to Operations Manager or Supervisor

Assisting guests and ensuring the highest level of customer service

Assisting the skate and snowshoe rental department

Other duties as required Supervisory ResponsibilityThis position reports directly to the Mountain Crew Supervisor and Mountain Operations Duty Manager, with no direct supervisory responsibilities.

REQUIRED QUALIFICATIONS AND ABILITIES Previous experience in landscaping an asset

Ability to lift 40 lbs.

Ability to work with minimal supervision and work well with others WORKING CONDITIONS

Winter Mountain Crew Helper perform most of their duties outdoors and may work in all different kinds of weather conditions. Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times,



including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.

COMPENSATION AND ADVANTAGES

$19.28/hour to $22.55/hour

All positions are eligible for the following advantages and perks: Free Seasonal Access Pass

Discounts at the resort’s restaurants, retail, and rental outlets

Referral Bonus Program Public Transit subsidies

Free or discounted lift tickets at many other resorts (winter/summer) Access to free Employee and Family Assistance Program Excellent training and professional development

Northland Properties friends and family discounts program including hotels, restaurants and recreation Full-time, year-round positions are also eligible for these: Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans RRSP matching after 6 months of service

Free access pass for dependants DISCLAIMER The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EQUAL OPPORTUNITY EMPLOYER

Northland Properties is an equal prospect employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

📌 GMR - Mountain Operations - Winter Crew Helper (Vancouver)
🏢 Grouse Mountain Resort
📍 Vancouver