We are currently recruiting for a TPA client with a strong presence in the group insurance and benefits industry. The company has recently expanded through a significant acquisition. With a flexible work arrangement and opportunities for advancement, this organization is a great fit for someone eager to evolve into senior management roles within a group benefit team.

They are seeking a seasoned Client Service Specialist (Group Benefits) to join their Vancouver office, where you will work directly with senior leadership and support clients in various industries. The role offers a mix of client-facing responsibilities, administrative support, project coordination, and workflow management, providing a comprehensive experience in benefits administration. Act as the main contact for client inquiries, managing benefit plan administration and client cases proactively.

Provide administrative support related to trusts, including reporting and responding to related inquiries. Handle escalations related to claims, billing, and admin issues.



Support project management initiatives and suggest workflow improvements.

Assist senior management with administrative tasks, correspondence, and documentation. Minimum of 8 years of experience in group advantages, with strong client service and case management skills. Prior experience working with health trusts would be an asset.

Proficiency in Microsoft Office applications. Willingness to travel occasionally for client visits or meetings. Competitive salary plus bonus. Paid vacation. Flexible work schedule with 1-2 days of remote work per week.

Opportunities for career growth into senior leadership roles. At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities.

Our recruitment services are always free for job seekers. #

📌 Group Benefit - Client Service Specialist, Specialized Markets (Vancouver)
🏢 Aplin
📍 Vancouver