The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We are seeking an accomplished and dynamic Operations Supervisor to join our team in Barrie . As part of the Outside Operations Team, you will be responsible for overseeing various lines of business (ARM/ATM/CIT, Vault, Safe & Key, and Brinks Secure Products) at their assigned location.

With an emphasis on team leadership (Union and Non-Union) and process improvement, this incumbent will ensure proper operating procedures and adherence to safety and security regulations while maximizing profitability and maintaining customer service standards.

Availability required for this role: 10:30 pm - 06:30 am - Sunday to Thursday.

Operations Management

Ensure minimum productivity standards for MAC (Customer Service Response Times) and Cash in Transit (Stops/Hour).



provide direction and allocation of resources.

Customer Service

Respond to customer inquiries as required and assist in finding solutions to any unresolved issues. Completion of monthly customer SLA reporting. Promote and ensure a physically and mentally safe working environment through the enforcement of all Health and Safety policies.

Investigate any workplace vehicle accidents or personal injuries in association with Joint Health & Safety Committees, ensuring findings and corrective action are reported and actioned as required. If acting as a Health and Safety Representative, participate in monthly Health and Safety meetings, and complete building safety inspections and vehicle inspections. Must complete the company standard Health and Safety training online. payroll functions; inventory control, and supply ordering.

Month-end reporting: review billing and provide appropriate approvals. Data entry (internal inventory system).

Fleet Maintenance

Technical knowledge and ability to perform minor vehicle repairs and maintenance. Ensure the fleet is in good working order and that preventative maintenance schedules are following company policy. #

📌 Head of Operations Management (m/w/d) (Barrie)
🏢 Brink's
📍 Barrie