Join NTT DATA as a Healthcare Business Analyst specializing in CMDB and Service Management, located in Ottawa. Help drive data governance and enhance service quality in healthcare IT. Ideal candidates should have over 8 years of Business Analysis experience with a robust focus on the healthcare sector.

In this role, you'll facilitate CMDB data collection and maintain high-quality standards for Configuration Items. Your strong analytical skills and communication prowess will help in driving stakeholder engagement and data accuracy initiatives. Key Responsibilities:

- Oversee CMDB data integrity and governance
- Facilitate workshops and validation sessions
- Coordinate with application owners for accurate data updates
- Identify and resolve data quality issues
- Prepare stakeholder reports on data quality metrics

Requirements:

- Bachelor's degree in a relevant field
- 8+ years Business Analysis experience in healthcare
- Familiarity with ITSM and Configuration Management
- 3-5 years with CMDB and Data Governance
- Strong presenting and communication skills

Bring your expertise in healthcare data management to NTT DATA and enhance our service excellence.

📌 Healthcare Business Analyst - CMDB Focus (Ottawa)
🏢 NTT DATA North America
📍 Ottawa