Help Desk Technician (Temporary up to 6 months) We’re looking for a Help Desk Technician (Temporary up to 6 months) to join Clarington’s Finance and Technology team! Clarington is a community full of possibilities. As one of the fastest-growing municipalities in Durham Region, Clarington is home to over 107,000 residents across four urban centres and 14 hamlets.

We’re known for our thriving energy and agricultural sectors, vibrant historic downtowns, and exceptional quality of life. Our team thrives in a collaborative environment that promotes work‑life balance and meaningful community impact. We value accountability, integrity, and respect, and we are deeply committed to fostering equity, inclusion, and diversity in the workplace.

Together, we’re building a stronger Clarington — for today and for future generations. The future is bright – and working with the Municipality of Clarington means you can help shape it. Monitoring all avenues of communication with IT, act as the initial point of contact for all incidents and service requests.

Logging all relevant incident/service requests details. Performing initial troubleshooting and support for all incidents reported to re-establish normal business function as quickly as possible. Escalating incidents/service requests that cannot be resolved by the Help Desk according to established guidelines.

Performing 1st level problem management support where able. Creating and maintaining accurate and complete documentation related to Help Desk procedures and policies as well as all technical user-oriented documentation. Providing basic training/assistance with hardware, software, and telephones.

Updating and maintaining IT equipment and software inventory on a regular, consistent basis.



manage vendor support calls. A post secondary education in computer science from an accredited institution and/or a combination of education and work-related experience. Up to one year demonstrated Information Technology experience, preferably in the municipal sector.

Extensive experience working with Windows OS 10/11, Active Directory, Exchange clients, and other Microsoft Office 365 applications. Training in and strong understanding of customer service practices.

Experience with Excellent Plains, VTAX, AMANDA would be an asset. A commitment to exceptional customer service and professionalism. January 2026 This position is currently eligible for a adaptable work arrangement option.

A satisfactory criminal record check and proof of qualifications will be required for the successful candidate. Pre‑employment testing may consist of written and oral assessments. To be considered successful, candidates must achieve a minimum score of 60% on each test.

Applications will be accepted until January 9, 2026, at 11:59pm . Our Commitment to Equity The Municipality of Clarington is a progressive and inclusive employer committed to equity, diversity, and creating a respectful and barrier‑free workplace. Accommodations are available throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

To request support or accessible formats, please contact the Human Resources Division at [email protected]. Applicant information is collected under the authority of Section 11 of the Municipal Act, 2001 for the purpose of evaluating the applicant. Questions about this collection can be directed to Human Resources at [email protected].

Entry level Temporary Information Technology

📌 Help Desk Technician (Temporary up to 6 months) (Bowmanville)
🏢 Municipality of Clarington
📍 Bowmanville