- This role exists to give TrustFlight’s growing Vancouver team reliable, day-to-day HR support — covering onboarding, employee records, routine employee relations queries, and recruitment coordination

- It provides the local presence and responsiveness that Canadian employees and managers need, while the Senior HR Business Partner focuses on strategic and Group-wide priorities

- Provide day-to-day HR support and guidance to Vancouver employees and managers, escalating complex employee relations matters to the HR Business Partner

- Coordinate onboarding and offboarding for the Canadian team, including contracts, IT/equipment setup requests, orientation, and exit documentation

- Maintain accurate employee records in HiBob for the Canadian team, processing changes promptly and producing standard reports as requested

- Support hiring managers with posting approved Canadian roles, scheduling interviews, and coordinating candidate communications

- Administer local benefits enrollment and respond to routine payroll and benefits queries, liaising with providers as needed

- Coordinate Canadian team training assignments and completion tracking in the Group LMS (Kallidus), flagging gaps to the HR Business Partner

- Manage day-to-day operations of the Vancouver office, including supplies, equipment, and general upkeep of the workspace

- Serve as the main point of contact for the landlord and building management, and coordinate with vendors for cleaning, maintenance, and repairs

- Organise office logistics for team meetings, events, and visiting colleagues, including catering, room setup, and travel coordination as needed





- Maintain office health and safety standards, including access control, emergency procedures, and compliance with local workplace regulations

Advantages

- Excellent holidays: We offer a generous holiday allowance to support your well-being — giving you the space to rest, recharge, and bring your best self to work. In addition, take your birthday off on us if you would like to celebrate!

- Healthcare cover for all: It is important to us that we all work in an environment that is supportive of health and wellbeing; healthcare cover for all our people protects your health, dental and ophthalmic requirements to support you physically and mentally.

- Training and development: Our personal training allowance allows everyone to enhance their skills and knowledge. The funds can be used towards attending a conference, joining a professional body, completing a course or purchasing online resources.

- Company pension: Our generous company contribution to your pension is greater than the local requirements and over time you can plan effectively for your future with our matching contribution scheme.
- 2–3 years of HR experience in a generalist, coordinator, or advisor capacity

- Diploma or degree in Human Resources, Business Administration, or a related field

- Working knowledge of BC and Canadian federal employment standards

- Experience using an HRIS platform for day-to-day employee record-keeping (HiBob experience an asset)

- Familiarity with Leapsome or similar performance management tools

- Progress towards, or completion of, a CPHR designation

- Experience in a SaaS or technology business

📌 HR Generalist (Vancouver)
🏢 TrustFlight
📍 Vancouver