Join Viessmann in Langley, BC as an HVAC Technical Support Specialist. This role combines technical expertise with customer engagement in a flexible hybrid work environment. As part of Carrier Global Corporation, Viessmann is looking for a Technical Services Representative focused on customer excellence and technical support for HVAC systems.

In this high-impact role, you will utilize advanced platforms to troubleshoot and document issues for contractors and clients alike, all while contributing to product training and quality initiatives. Key Responsibilities:

- Offer technical assistance for Viessmann HVAC systems
- Document support interactions in Salesforce CRM
- Guide field contractors through troubleshooting issues
- Collaborate on technical training and support materials
- Report product service issues to Product Engineering Requirements:
- High School Diploma or GED
- 1+ years in technical troubleshooting or HVAC experience
- Familiarity with Salesforce and SAP
- Must possess strong analytical problem-solving skills
- Ability to work independently with effective teamwork capabilities Bring your technical troubleshooting skills and customer service passion to Viessmann's creative team in Langley.

📌 HVAC Technical Support Specialist Langley
🏢 Viessmann Climate Solutions
📍 Langley