Become a part of Cook in a hybrid Bilingual Customer Support Specialist role, focusing on contract management and RFP tracking across North America.

Robust

English and French skills are essential. Cook, a prominent figure in the medical device industry, seeks a dedicated bilingual individual to support the Contracts department. This position involves managing submissions, fostering collaboration with internal divisions, and maintaining a robust repository of executed contracts.

Your role will be pivotal in ensuring timely responses while adhering to company standards for quality and safety. Key Responsibilities:

- Maintain and update the Global Agreement Repository
- Manage drafting and implementation of pricing incentives




- Review and monitor submission processes and deadlines
- Assist with customer term reviews and pricing agreements
- Archive records of tender submissions accurately

Requirements:

- Bachelor's degree or relevant comparable experience
- Fluency in English and French is mandatory
- Contract experience required
- Proficient in Microsoft Office software
- Ability to maintain professional interactions at all levels

Leverage your bilingual communication skills and contract expertise to enhance operations at Cook, driving success in the medical device sector.

📌 Hybrid Bilingual Specialist in Customer Support (Whitchurch-Stouffville)
🏢 Cook Group
📍 Whitchurch-Stouffville