Advance your career with ICBC as a Developer focusing on Genesys Cloud technologies in North Vancouver, British Columbia. This hybrid role offers opportunities in telephony development and cloud-based solutions, making a real impact. ICBC seeks a candidate with at least 3 years of experience supporting Contact Centre technologies.
Your role will encompass the management and development of Genesys Cloud CX and API integrations. You'll benefit from a balanced work arrangement that fosters both in-office collaboration and remote flexibility. Key Responsibilities:
- Develop and configure Genesys Cloud CX to enhance performance
- Lead API and integration development using REST and OAuth
- Manage AWS solutions including API Gateway and CloudWatch
- Support telephony routing and omnichannel systems
- Drive contact centre modernization initiatives
Requirements:
- Over 3 years of relevant experience
- Expertise in SIP, VoIP, and cloud migration
- Proven background in API and integration development
- Genesys certifications preferred
- Solid understanding of contact centre technologies
Join our supportive team and make a difference in the insurance landscape with your technology skills.
📌 ICBC Developer Focused on Genesys Cloud (North Vancouver)
🏢 ICBC
📍 North Vancouver
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