Immigrant Services Supervisor- Community Settlement Full Time Cambridge, ON, CA Cambridge- Stratford– Immigrant Services Supervisor- Community Settlement Full-time Permanent Employment Type: Full Time-Permanent Why Join the Y? The Supervisor of Immigrant Services will provide leadership for employees, operational issues, funding relationships and further program development as a key member of the IS leadership team. Responsible for operational planning for Immigrant Services for the programs under their supervision Support a team of Settlement Workers in assisting newcomers by conducting comprehensive needs assessments, delivering accurate and timely information and orientation sessions, and providing appropriate referrals to community and government services, in alignment with IRCC’s expected outcomes and service delivery standards Monitoring the operations and financial progress status of the programs under their supervisor Provide Manager of Immigrant Services, internal/external stakeholders and funding partners with regular updates and monthly reports.

Responsible for hiring, training, leading and coaching of employees on the team. Assisting program leaders in the preparation of funding/grant applications. Managing employees by participating in the selection, performance management, coaching and training programs/processes etc.

Developing and maintaining positive relationships within the community – liaison with strategic community partners and agencies and active participant in networks, alliances and planning groups. Provide leadership and operational coaching to their direct reports to ensure effective consistent communication regarding daily operations, policies and procedures and best practices.



Build positive relationships with key referral partners, to ensure quality of services and identify community needs.

Ensure risk management plans are implemented and non-compliance issues are resolved. 7+ years of previous experience and post-secondary education or a comparable combination of experience and education.

University

Degree specializing in Social Work or equivalent disciplines such as Sociology, Psychology, and Philosophy. ~ Experienced people leader with a demonstrated understanding to serve the needs of newly arrived Canadians in our region. ~ Knowledge of immigration legislation and trends ~ Settlement sector and understanding of immigration legislation and trends. ~ Strong written ability in writing reports and proposals ~ Strong commitment to the principles of social justice, knowledge of Knowledge of the lived experiences of diverse and equity seeking communities, particularly newcomers, as well as understanding of Justice, Access, Inclusion, Diversity and Equity (JAIDE) ~ Strong knowledge of immigration issues, updated knowledge of Canadian immigration programs and laws, consulting around immigration considerations related to - refugee settlement issues, and cultural adaptation are required. ~ Solid business acumen, financial literacy and basic accounting skills are required to support funding program management.



~ Typical office work environment ~ This role requires some travel across the region, which may not always be easily accessible through public transit. The employees must be able to arrange their own transportation to these sites. A valid G driver’s license and full-time vehicle access are recommended.

You will join a dynamic team of passionate camp leaders and an organization that has a massive impact across our community. You will be joining a local organization, but you will also be a part of a global movement. Your work will have an impact and the community we all call home will be a little better every day because of you.

We provide several continuous professional learning and growth opportunities. The YMCA of Three Rivers proudly serves the communities of Guelph-Wellington, Stratford-Perth, and Waterloo Region. Our purpose is to make our diverse communities healthier and more vibrant.

The YMCA of Three Rivers embraces diversity and is committed to creating an inclusive workplace, welcoming applications from all qualified persons. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes its accommodation need known to the YMCA of Three Rivers. The YMCA of Three Rivers complies with the Employment Standards Act, Pay Equity Legislation and privacy laws.

In keeping with privacy laws, we are committed to protecting personal information by following responsible information handling practices. For more information on the YMCA of Three Rivers’ commitment to privacy, please visit our website .

📌 Immigrant Services Supervisor- Community Settlement (Stratford)
🏢 The YMCA of Three Rivers
📍 Stratford