As an Implementation Consultant I at Simpro Group, you will provide vital onboarding support for SmartStart and Unmanaged customer segments. Develop your skills in delivery and customer engagement. In this entry-level position, you will deliver structured workshops focusing on essential product features and data setups.

Engage with customers throughout their onboarding experience and assist in configuring their foundational product needs. Collaborate with your team to address any customer complexities and participate in continuous learning. Key Responsibilities:

- Lead onboarding workshops for small customers
- Guide product setup including users and service types
- Coordinate data configuration sessions for customers
- Manage initial support calls for new users
- Maintain accurate customer records in Salesforce Requirements:
- Experience in customer-facing roles relevant to onboarding
- Familiarity with SaaS solutions
- Solid organizational and detail-focused skills
- Confidence in a facilitator role
- Eagerness to advance to the next level in the IC career Build your career in customer support and onboarding with Simpro Group.

📌 Implementation Consultant I at Simpro Group (Montreal)
🏢 Simpro Software
📍 Montreal