Join OTIP Group’s dynamic team as an Insurance Customer Service Broker, focusing on client needs in home, auto, and marine insurance sectors. Provide a seamless service experience in a supportive environment. As a Customer Service Broker, you’ll play an essential role in managing client interactions, conducting policy evaluations, and identifying sales opportunities.

Utilize your communication and time-management skills to ensure exceptional service delivery while fostering solid client relationships. Your expertise will drive both client satisfaction and business growth. Key Responsibilities:

- Manage inbound calls and written inquiries professionally
- Implement policy changes accurately within systems
- Conduct thorough risk evaluations per underwriting standards
- Resolve client issues through effective investigation
- Engage clients to identify their insurance needs and opportunities Requirements:
- RIBO License is mandatory for this role
- 1+ year experience with personal lines insurance
- 1+ year of marine insurance experience is required
- Fluency in French and English is a plus
- Excellent problem-solving and organization skills Support OTIP’s mission while enhancing your career in insurance services.

📌 Insurance Customer Service Broker Role (Ontario)
🏢 Orbit Insurance Services
📍 Ontario