Optiom is a specialty insurance MGA backed by Aviva Canada, and we're building the governance layer beneath our technology estate - from scratch. We don't yet have it documented in one place, tied to the vendors who supply it, rated for criticality, and backed by tested recovery plans. 3-6 years in IT governance, risk, compliance, service management, or IT security in an operational role ~ Hands-on experience building or substantially rebuilding a CMDB or asset/configuration register ~ Comfort reading commercial contracts and pulling out the terms that actually matter - notice periods, termination rights, SLAs ~ Post-secondary education in IT, business, or a related field - or equivalent experience Bonus Points For ITIL Foundation, CompTIA Security+, CRISC, CISA, CISM, or a DRI International certification (ABCP/CBCP) Experience in insurance, financial services, or another regulated industry Familiarity with Microsoft 365, Entra ID, and Defender Experience with ServiceNow, Jira, or Confluence Build and maintain Optiom's CMDB - applications, infrastructure, integrations, data flows Keep our security policies and control documentation current,



and answer the due diligence questionnaires our broker, dealer, and OEM partners send us - from a governed source, not assembled fragments Optiom Inc. is a Managing General Agency (MGA) and a wholly owned subsidiary of Aviva Canada, specializing in specialty vehicle replacement insurance products distributed through a national network of broker and dealer partners. We operate with the entrepreneurial energy of a specialty MGA, backed by the resources and credibility of one of Canada's largest and most trusted insurers.

A true build-from-scratch mandate - stand up governance infrastructure that doesn't exist yet, with direct visibility to Operations leadership Career runway - a foundational role positioned to grow into IT risk, compliance, or resilience leadership as our technology function matures Employer-supported certification - we cover exam fees and continuing education for role-relevant credentials Hybrid mode - Calgary, AB, 3 days a week in office As disclosed in this posting, Optiom uses AI tools to assist with initial screening.

📌 IT Security & Resilience Analyst (Calgary)
🏢 Optiom
📍 Calgary