Elevate the IT support experience as a Manager at Magnet Forensics, overseeing a global team and enhancing technology solutions. This hybrid role emphasizes leadership and employee satisfaction. As the IT Support Manager, your leadership will drive a customer-focused IT team delivering responsive and efficient support.

With a robust emphasis on performance metrics and continuous improvement, you will collaborate with cross-functional teams to resolve issues and implement proactive solutions. Your technical acumen will help ensure that employees have the best tools available.

Key Responsibilities

- Lead a diverse team across various locations • Supervise tech procurement and asset management • Equip shared workspaces with reliable technology • Manage smooth onboarding and offboarding processes • Implement efficient ticket resolution strategies Requirements:
- Bachelor's degree in IT or similar field • Proven leadership in customer-centric IT processes • Experience in IT systems and software • Strong analytical and communication skills • Customer feedback leveraging expertise Shape the future of IT support at Magnet Forensics through innovation and teamwork.

📌 IT Support Manager - Magnet Forensics (Alton)
🏢 Magnet Forensics
📍 Alton