Elevate operational efficiency at Simons as a Senior IT Technician in Quebec City. Your expertise in technology support will ensure seamless service delivery for retail operations. In this role, you'll play a crucial part in maintaining IT systems and supporting users directly in office.

You will leverage your 5-plus years of experience to diagnose issues, manage equipment installations, and uphold cybersecurity practices. Solid communication skills will be vital as you collaborate with multiple departments and address support requests across the team. Key Responsibilities:

- Troubleshoot and resolve user technical issues
- Support enterprise system operations effectively
- Install, configure, and maintain essential IT equipment
- Respond rapidly to critical incidents
- Ensure user accounts comply with security standards

Requirements:

- 5 to 8 years in retail technical support
- College diploma in Computer Science (DEC)
- Excellent knowledge of Windows and Microsoft products
- Experience with JIRA or similar tools
- Strong organizational and customer service skills

Bring your passion for technology to Simons and impact the retail environment positively.

📌 IT Technician Needed at Simons (Montreal)
🏢 La Maison Simons
📍 Montreal