WhiteWater makes products, but at our heart, we are a service business, and that means we are a people business. In this way, we excel and create value for our clients by listening to their needs, collaborating to create solutions, problem-solving and attending to the details. We are a diverse group of experts, from creative designers to talented engineers.

Position: D365 F&O; Functional Analyst Shift: 40 hours | Full-time Reporting to the Manager, IT Analytics & Reporting, the D365 F&O; Functional Analyst plays a key role focused on the day-to-day operation, configuration and ongoing support of our Microsoft Dynamics 365 Finance & Operations (ERP) platform. This is 4 days on-site role and has no direct reports. Help coordinate the two Microsoft release-wave upgrades each year — scheduling, regression testing with the business, and validation before cutover Maintain documentation of configurations, integrations and standard operating procedures Functional configuration & support Configure and support core modules — finance, procurement, inventory and warehouse, production control and project management Master data governance — helping the business maintain and monitor master data according to established standards Project execution Gather and document requirements,



then confirm them back with the business Reporting & business intelligence Maintain and extend our existing Power BI reports built on D365 F&O; data Build straightforward new reports and dashboards in response to business requests Investigate and resolve reporting discrepancies, working back to the underlying ERP data Run user training and onboarding as new capabilities go live Translate business needs into platform terms, and platform behavior into business language 3+ years hands-on with D365 F&O; in a functional analyst, administrator or support role ~ Functional configuration and support experience across core modules ~ Master data requirements — parts, BOMs, customer, vendor and accounting masters ~ Data Management – understanding of ERP data structure and data entities ~ Basic to intermediate Power BI — creates, maintains and extends reports ~ Clear user-facing communication — requirements gathering, training and status updates Data integration and interface familiarity, particularly ERP-to-BI Exposure to CM2, ISO 9001 or other structured quality assurance protocol Familiar with Excel Add-ins and VBA Master data is maintained to standard and trusted by the business Robust analytical skills and ability to research technical solutions.

High attention to detail and commitment to quality. Ability to manage priorities, make informed decisions, and work with minimal supervision. Proactive, innovative, and eager to improve systems, processes, and user experience.

Customer

Focus – We know and respond to our customers We celebrate the diversity of all employees and applicants and are strongly committed to creating an inclusive environment for everyone.

📌 Its Analyst Manufacturing (Richmond)
🏢 WhiteWater West-
📍 Richmond