Elevate guest experiences at The NOW Massage as an Experience Guide in Midtown Raleigh & Wake Forest.
Your role in sales and hospitality will directly impact our spa culture and client satisfaction.
This Front Desk
Associate position requires a proactive approach to managing guest interactions while driving membership and service upgrades. Work in a busy, engaging atmosphere where every day is dynamic and rewarding. Your ability to multitask and provide outstanding service is crucial to our success. Key Responsibilities:
- Create welcoming experiences from check-in to check-out
- Confidently recommend service upgrades to boost sales
- Book and adjust appointments in a rapid-paced environment
- Process payments and maintain transaction accuracy
- Assist colleagues to ensure seamless operations
Requirements:
- Strong sales mindset with excellent listening skills
- Friendly demeanor and guest-focused approach
- Organized multitasker in high-volume settings
- Detail-oriented with strong problem-solving abilities
- Prior experience in sales or customer service is beneficial
Support our mission of excellence at The NOW Massage, where kindness and teamwork matter.
📌 Join The NOW Massage Wellness Team (Raleigh)
🏢 The NOW Bethesda
📍 Raleigh
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