Become the CRM and Loyalty Expert at La Vie en Rose, leading customer engagement initiatives and creative loyalty programs. This essential role drives strategic customer relationship management across the organization. As the CRM and Loyalty Expert reporting to the Director, you will play a crucial role in shaping customer data strategies and ensuring comprehensive governance practices.

This full-time role is designed for someone with a proven track record in retail CRM environments. Key Responsibilities:

- Define and evolve loyalty and CRM strategies
- Develop customer segmentation and journey mapping
- Maintain data integrity and governance standards
- Lead cross-functional teams in strategic initiatives
- Establish performance metrics for CRM effectiveness

Requirements:

- Bachelor's degree in a related discipline
- Minimum of 10 years in CRM and loyalty roles
- Experience in retail and e-commerce settings
- Knowledge of Klaviyo and similar technologies
- Bilingual proficiency in French and English

Leverage your expertise to optimize customer engagement and loyalty management at La Vie en Rose.

📌 La Vie en Rose CRM and Loyalty Expert (Montreal)
🏢 La Vie en Rose
📍 Montreal