Manager, Academic and Administrative Operations Posting Number Manager, Academic and Administrative Operations Contract Full Time Posting Intent CPM: This posting is visible to all York University employees.

Academic

Administration,Administrative / Clerical Support,Customer Service,Human Resources,Manager / Supervisor,Student Services Access Full Position Posting At Lassonde, we are shaping the next generation of creators who will tackle the world's biggest challenges and find creative solutions to global problems through interdisciplinary learning opportunities. With 11 undergraduate programs and 7 graduate programs, our community of changemakers is empowered to explore their passions and make a real impact on the world. The Manager, Academic and Administrative Operations role is accountable for the effective, professional, and responsive implementation of client centered services and operations management support to assigned areas across the Faculty/Division.

The role works in partnership with diverse groups of academic and administrative leaders to determine operational priorities, manages the day-to-day activities of administrative and/or technical staff, and ensures alignment to the vision, mission, values, and strategic direction of the University. The role implements project initiatives, manages change, drives operational excellence and continuous improvements, and provides superior customer support to academic and administrative leaders. The role fosters an environment of trust, support, and accountability, while modelling respect for employees, champions a culture of service excellence with a focus on achieving the University Academic Priorities,



and further supports sustainability, equity, diversity, and inclusion at York University.

Bachelor's Degree in a relevant discipline, such as business, finance, or human resources management. 5 years related experience in project management, human resource management and/or financial management, 3 years management experience in a unionized setting.

Experience leading multiple diverse teams in an environment of continuous change and participation in process improvements, project and change management initiatives. Knowledge of collective agreements, including the Employment Standards Act, Ontario Human Rights Code, Occupational Health & Safety Act, Accessibility for Ontarians with Disabilities Act, and Ontario's Freedom of Information and Protection of Privacy Act. Understanding of academic and research processes, priorities, and service excellence principles.

Knowledge of organizational governance structures, department operations, and undergraduate/graduate program structures. Knowledge of financial management, procurement, workforce planning and budgeting. Understanding of process improvement, project management principles, and change management methodologies and tools.

Effective leadership skills, ability to lead, influence, motivate teams,



foster innovation and effectively manage teams. Ability to work with productivity software, Microsoft 365 preferred, including word processing, spreadsheets, database, presentation, and workflow applications. Ability to create, document and improve policies, processes, and SOPs.

York's CPM Compensation Framework has a salary grid consisting of 6 or 8 steps (depending on job grade) which is reviewed annually with possible adjustments, and a lump sum Performance Based Recognition Award. Employees will receive the grid adjustment and depending on performance, eligible permanent employees may move to the next step of the grid and may receive a lump sum Performance Based Recognition Award.Visit the CPM Compensation page on the HR Website to find out more about York's CPM Compensation Program. *The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University offers accommodation for applicants with disabilities in its recruitment processes.

If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation. *We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact. #

📌 Manager, Academic and Administrative Operations (Toronto)
🏢 MDA
📍 Toronto