Join RBC Global Asset Management as Senior Manager, Business Operations, supporting Canada Operations and the Global Operations Transformation Office in executing strategic initiatives aligned with GAM Canada Operations’ objectives. Partner with senior operations leaders, technology leaders, and diverse stakeholders to drive business operations, improve team efficiency, and execute strategic priorities. You will serve as a business manager and strategic partner, focusing on performance management, operational excellence, and strategic execution.

Partner with Canada Operations leadership to shape and monitor strategic priorities, ensuring alignment with business objectives and supporting the development of business plans, technology roadmaps, and performance metrics Develop, track, and report on Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs), establishing a central reporting function to ensure information is transmitted efficiently and accurately across stakeholders Oversee operational management including budgeting, headcount planning, resource allocation, and spend tracking against budgetary forecasts with regular variance analysis Lead the communications strategy by crafting quarterly materials, building strategic presentations, and relaying annual/quarterly/monthly accomplishments and priorities to stakeholders Track execution of strategic initiatives, ensuring deliverables are met and issues are escalated and resolved quickly while managing ad-hoc requests with agility Drive continuous improvement by proactively identifying opportunities to streamline processes and enhance operational efficiency and effectiveness across the department Champion a high-performance setting that encourages excellence, accountability, innovation, and inclusion where diverse perspectives are valued Proven experience supporting senior executives in business management or senior program leadership capacity ~ Exceptional organizational, planning,



and execution skills with the ability to manage multiple priorities in parallel ~ Strong analytical mindset and AI competency with ability to interpret complex data and deliver actionable insights in a fast-paced, dynamic environment. ~ Superior interpersonal skills with highly developed relationship management capabilities to effectively manage relationships across GAM, partners, and external vendors Master’s degree in finance, Technology, Business, or related field (MBA in Finance, Strategy, or Technology preferred) Proven track record delivering innovative solutions from concept to change management Excellent knowledge of MS Office including Word, Excel, and PowerPoint We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Access to a variety of job opportunities across business and geographies Artificial Intelligence (AI), Client Counseling, Critical Thinking, Customer Relationship Management (CRM), Decision Making, Group Problem Solving, Long Term Planning, Organizational Change Management, Results-Oriented, Solutions Development Full time WEALTH MANAGEMENT Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate’s experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Maintaining a workplace where our employees feel supported to perform their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. #

📌 Manager/Senior Manager, Business Development Operations (Toronto)
🏢 RBC
📍 Toronto