Become a pivotal contributor at Manulife as a Bilingual Client Service Specialist in Montreal. This hybrid role requires you to leverage your Office 365 expertise while providing unparalleled service in English and French. As a key player in perks administration, you will guide clients through the service journey, ensuring their needs are met with operational excellence.

Your project management skills will be essential as you lead initiatives that enhance client satisfaction and efficiency across departments. You are instrumental in fostering continuous improvements and building lasting relationships. Key Responsibilities:

- Manage comprehensive client benefits administration
- Act as the main service contact for clients and stakeholders




- Implement initiatives that enhance client satisfaction and quality
- Drive service improvements through collaboration across teams
- Facilitate efficient resolution of escalated service incidents Requirements:
- Strong Office 365 skills for effective service delivery
- Bilingual in French and English to support regional clients
- Experience in operations or client management
- Proven ability to lead and influence teams
- Strong analytical and problem-solving skills Contribute to meaningful client solutions at Manulife, leveraging your bilingual capabilities and service expertise.

📌 Manulife Bilingual Client Specialist Position (Montreal)
🏢 Société Financière Manuvie
📍 Montreal