EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies.

We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. Health, dental, and employee assistance program benefits Access to EBH University for personal & qualified growth This is a full-time permanent position.

The Material

Handler/Customer Service - Counter Sales acts as the primary point of contact for incoming branch customers. They will be responsible for providing excellent customer service by interpreting customer needs, troubleshooting issues, ensuring order accuracy, and recommending products and solutions. You will be required to work in the warehouse reviewing stock, assembling orders and shipping/receiving.

Customer service orientated.



Providing excellent customer service is key for this role as it will require maintaining and building customer relations through product quotations and sales. Communication is essential for this role, both verbally and written with our customers and while working with your colleagues.

Being organized is key due to the high volume of customer requests that will require you to adjust and work through interruptions. This role requires using the phone and computer to assist customer and using our internal systems.

Warehouse Responsibilities: Duties will include order assembly, packing & shipping, receiving, stock keeping, warehouse maintenance, and customer/sales support, including operating equipment, managing inventory, processing shipments, and assisting with priority orders and customer inquiries. 3+ years of customer service experience is an asset ~2+ years of electrical/lighting industry experience is an asset ~ Previous experience in warehouse operations, including shipping/receiving, is an asset ~ Intermediate computer skills with proficiency in MS Office & the ability to learn new software programs ~ Teamwork l Integrity l Continuous Improvement l Resilience l Empowered Compensation is determined by the candidate's experience, education, qualifications, role complexity, internal equity, and other relevant factors. Only those living in Canada with permanent work authorization will be considered.

📌 Material Handler/Customer Service - Counter Sales (Surrey)
🏢 E.B. Horsman u0026 Son
📍 Surrey