Overview:

Crown Diamond Wellness Center is a multidisciplinary rehabilitation clinic committed to providing high-quality care for patients recovering from motor vehicle accidents, workplace injuries, and other physical conditions. We offer a full range of services including physiotherapy, chiropractic, massage therapy, occupational therapy, kinesiology, and acupuncture. We work with ICBC, WorkSafeBC, and extended health providers through direct billing.

Position Summary:

We are seeking a professional, organized, and compassionate Medical Office Assistant to join our team. The MOA will be the first point of contact for patients and play a vital role in ensuring smooth clinic operations and exceptional customer service.

Key Responsibilities:

- Greet patients and manage front desk reception duties
- Schedule and confirm appointments for multiple practitioners
- Manage phone calls, emails, and patient inquiries
- Maintain accurate and up-to-date patient records
- Perform billing and direct submissions to ICBC, WorkSafeBC, and extended health insurers
- Process payments and issue receipts
- Coordinate treatment plans and documentation with clinicians
- Support daily clinic operations and assist with general administrative tasks




- Ensure confidentiality and compliance with clinic policies and privacy regulations

Qualifications:

- Medical Office Assistant certificate or equivalent experience preferred
- Experience in a clinical or rehabilitation setting is preferred
- Proficiency in Microsoft Office and EMR systems (Jane App experience is an asset)
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a multidisciplinary team
- Multilingual skills considered an asset

What We Offer:

- Competitive wages based on experience
- Supportive team environment
- Opportunity for growth with our expanding clinic (second location in Richmond)
- Staff discounts on treatments and wellness services

To Apply: Please submit your resume and a brief cover letter outlining your experience and availability to [email protected].

Job Types: Full-time, Part time

Pay: $20.00-$23.00 per hour

Benefits

- Extended health care
- Flexible schedule
- On-site parking

Flexible language requirement:
- French not required

Education:
- Secondary School (preferred)

Experience:
- Medical office: 1 year (preferred)

Work Location: In person

📌 Medical Office Assistant (Burnaby)
🏢 Crown Diamond Wellness Center
📍 Burnaby