Job post summary

Date posted

Pay: CA$55,000-$68,250 salary

Office Manager/Medical Office Assistant (MOA)

We are seeking an experienced and highly organized professional to manage our front office operations while providing Medical Office Assistant support in a busy, patient-

focused clinic.

This is a full time (37.5 hours), in person position, Monday to Friday, 8 am – 4 pm. The position is immediately available for the right candidate.

Who We Are: Hager Orthopaedic Clinics Ltd. is a Prosthetic and Orthotic paramedical facility with a proud 40-year history of improving our patients’ mobility and quality of life.

Based in Central Kelowna, with a satellite location in the West Kootenays, Hager provides specialized treatment and custom prosthetic and orthotic devices to patients coming from throughout the BC Interior. Our office functions like a typical medical clinic with several clinical rooms as well as a full, on-site, fabrication laboratory. We are a small but fun-loving team of passionate clinicians and technologists dedicated to exceptional care of our diverse group of patients.

Please feel free to visit our website for more information on our facilities at www.hagerpando.ca.

Who You Are: If your friends describe you with words like “Competent”, “Energetic”,

“Organized”, “Empathetic”, “Sharp”, “People Person”, “Punctual” and “Tech-y”, this position might be the right fit for you.

Our ideal candidate will

- hold a Medical Office Assistant Certificate, Business Administration diploma/degree or other related post-secondary education (or comparable work experience)
- have 5+ years experience in a health care, medical or similar clinic environment
- embody a high degree of professionalism, tact and empathy




- demonstrate excellent communication skills
- pick up new things quickly
- demonstrate proficiency with Microsoft Office, medical software and other office technology applications
- experience with bookkeeping and/or working with third party insurance, WorkSafe BC, or PharmaCare payors would be considered a strong asset

Job Responsibilities include

- Schedule appointments and respond to patient inquiries
- Welcome and assist patients and visitors in a professional, friendly manner
- Prepare and maintain patient files before and after appointments Prepare and submit purchase orders to suppliers

- Manage Accounts Payable and track clinic expenses
- Submit estimates and pre-authorizations to third-party payors
- Process invoices, payments and Accounts Receivable
- Perform light bookkeeping and administrative reporting
- Support day-to-day office operations and workflow coordination

Compensation

The salary is negotiable for the right candidate, commensurate with your education and experience.

Extra benefits include

- Extended health and dental insurance

- Free parking on site
- Additional paid vacation days December 26-31
- Opportunities for future career advancement
- A positive, supportive work environment with friendly coworkers Hager Orthopaedic Clinics welcomes applications from individuals of diverse backgrounds and experiences. We are committed to creating an inclusive and respectful workplace. We would like to thank all candidates for applying but we will only be contacting those selected for an interview.

Please submit a resume with a cover letter to [email protected]

Pay: $55,000.00-$68,000.00 per year

Benefits

- Dental care
- On-site parking

Work Location: In person

📌 Medical Office Assistant Manager (Kelowna)
🏢 Hager Orthopaedic Clinics
📍 Kelowna