Mental Health & Addiction Support Worker Full time Nanaimo, BC, CA EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians. The primary function of the support staff is to ensure that the company operates in a manner that is consistent with the goals and objectives of the treatment program in coordination with clinical staff during the day and during those periods when the clinical and administrative staff are not on duty. Please note that this is a full time line that requires availability to work night shifts.

Facilitate therapeutic and community meetings and address any issues/concerns or items requiring follow up Support patients when they are unable to remain in structure. Supporting patients when emotionally dysregulated. Monitor patients needing computer/phone time for financial/legal/family issues, etc.

Conduct regular rounds of the facility, checking on patients and reporting anything unusual. Support patients and clinical team in signing out and recording personal effects. Makes available to patients, prescribed medications as per Pharmacotherapy and Detox Policies & Procedures.

Monitors all patient activities when counselling staff are not on the premises and ensures that such activities are conducted according to the "Patient Responsibilities", and/or the general operational procedures of the facility. Ensures patients and facility are secure after all scheduled daily activities have been completed in the evening.



Immediately notifies the appropriate on call management staff or Medical Director in the event of any emergency or unusual circumstance.

Documents in the appropriate logbook any significant occurrences and a general impression of activities during the shift. Administers first aid (if trained) in case of emergency while waiting for medical staff and/or emergency professionals to arrive. Housekeeping and clerical tasks as listed on duty roster Answer telephone and handles all calls as instructed.

Performs other related duties as requested by the Support Staff Supervisor and/or Management Certificate from a recognized Health Care Worker educational program such as Community Health Worker Program and/or experience in related field an asset. Trauma informed training/experience an asset. Must be able to read and write and communicate verbally and in writing.

Must be able to work night shift Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy) ~24/7 Employee Assistance Program through GreenShield Health ~ Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees ~ Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees ~ Access to in-house fitness facilities or discounted gym memberships ~ Opportunities for personal and professional growth through our Education Support Assistance program ~ Supportive relocation opportunities due to our nationwide presence ~ Defined Benefit pension plan with up to a 4% employer contribution ~ Maternity and parental leave top-up ~ Discounts available at Kids & Co. Daycare. Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making.

EHN Canada is an employment equity employer.

📌 Mental Health Support Worker (Full Time) (Nanaimo)
🏢 Edgewood Health Network
📍 Nanaimo