Join Metro Supply Chain as a Customer Experience Representative under a 1-year contract. This role involves customer service excellence through order processing and complaint management. You will be responsible for a wide range of customer service activities in a warehousing context.

Your focus on effective communication and problem resolution will help maintain customer satisfaction. Support activities include inventory management and light shipping tasks, contributing to operational efficiency. Key Responsibilities:

- Handle customer inquiries and complaints efficiently
- Maintain detailed records of damaged and returned goods
- Coordinate shipping requests with the traffic department
- Provide updates on order status to customers
- Maintain a current procedure book for processing Requirements:
- 2 years of warehouse experience needed
- Excellent communication and interpersonal skills
- Ability to manage change effectively
- Solid planning and results orientation
- Education equivalent to two years of college preferred Enhance customer experience by applying your skills at Metro Supply Chain.

📌 Metro Supply Chain Customer Experience Specialist (Brampton)
🏢 Metro Supply Chain Group
📍 Brampton