Transform your career in IT support at Miller Thomson, where you will assist legal professionals throughout Ontario. Focus on providing top-notch customer service and tech solutions. As an IT Support Specialist, you will serve as the initial point of contact for all IT-related issues within the firm. Engage with lawyers and business teams, leveraging strong problem-solving skills to address technology challenges efficiently. This role emphasizes professionalism and a client-centric approach.

Key Responsibilities

- Serve as first-line support for IT issues • Log and track tickets using a ticketing system • Prioritize urgent issues for swift resolution • Maintain clear user communication throughout • Document IT solutions for future reference Requirements:
- Bachelor’s degree in IT or a related field • 2-5 years of support experience in IT • Familiarity with IT service management practices • Strong customer service and communication skills • Experience with legal platforms and Microsoft applications is a plus Support IT needs effectively at Miller Thomson and shape your skilled growth.

📌 Miller Thomson IT Support Role (Alton)
🏢 Miller Thomson
📍 Alton