Take your career to the next level at MNP as a Developer focusing on CRM and Power Platform innovations. This role enhances operational effectiveness across client engagements. MNP seeks a energetic Solution Developer to enhance our Managed Services practice. With 3-5 years in CRM solutions and Power Platform, you will troubleshoot client issues and implement enhancements that align with business processes. Your contributions will ensure smooth operation and high-quality service delivery.
Key Responsibilities
- Tackle urgent end-user issues directly • Deliver strong customer service support via Phone/Chat • Accurately log customer interactions in Service Tickets • Recognize and escalate issues outside your scope • Collaborate effectively for rapid client resolutions Requirements:
- Degree in a relevant field or 5-7 years experience • 3-5 years in D365 CRM/Power Platform • Experience in a Managed Services context • Customer-oriented with strong analytical skills • Essential Microsoft Certifications (PL-200, PL-400) Become part of MNP’s commitment to transforming digital solutions through exceptional service and technology.