Elevate the guest experience at Marriott Château Champlain in Montreal as the Front Desk Supervisor. Lead the reception team while managing daily operations and ensuring top-notch service in this full time role. Reporting to the Director of Reception, you'll oversee reception activities including guest check-ins, special requests, and issue resolution.

You'll train and mentor team members, manage schedules, and coordinate with other departments to facilitate excellent service and guest satisfaction.

Key Responsibilities

- Supervise daily reception activities and manage guest requests • Deliver exceptional customer service and resolve complaints • Mentor and train the reception team to maintain standards • Ensure adequate staffing levels and manage schedules effectively • Comply with operational procedures and security policies Requirements:
- College degree in hospitality preferred • At least 3 years of supervisory reception experience • Strong communication and service-oriented mindset • Leadership skills to inspire team performance • Bilingual in French and English for diverse clientele Leverage your front desk expertise to create an unmatched guest service experience at Marriott's Montreal location.

📌 Montreal Front Desk Supervisor for Marriott Hotel
🏢 Montréal Marriott Château Champlain
📍 Montreal