Elevate the guest experience at Marriott Château Champlain in Montreal as the Front Desk Supervisor. Lead the reception team while managing daily operations and ensuring top-notch service in this full-time role. Reporting to the Director of Reception, you'll oversee reception activities including guest check-ins, special requests, and issue resolution.

You'll train and mentor team members, manage schedules, and coordinate with other departments to facilitate excellent service and guest satisfaction. Key Responsibilities:

- Supervise daily reception activities and manage guest requests
- Deliver exceptional customer service and resolve complaints
- Mentor and train the reception team to maintain standards
- Ensure adequate staffing levels and manage schedules effectively
- Comply with operational procedures and security policies

Requirements:

- College degree in hospitality preferred
- At least 3 years of supervisory reception experience
- Robust communication and service-oriented mindset
- Leadership skills to inspire team performance
- Bilingual in French and English for diverse clientele

Leverage your front desk expertise to create an unmatched guest service experience at Marriott's Montreal location.

📌 Montreal Front Desk Supervisor for Marriott Hotel
🏢 Montréal Marriott Château Champlain
📍 Montreal