Lead operational excellence as Head of Field Operations & Performance with a trailblazing technology company in Montreal. Focus on building scalable systems for efficient energy management solutions. With at least seven years of experience, you’ll manage field operations across a vast network of partners and service teams.

Your role is crucial in creating consistent customer experiences while supporting rapid organizational growth. This cross-functional leadership role demands strong collaboration with Sales and Customer Success teams. Key Responsibilities:

- Manage the full field operations lifecycle from intake to support
- Build onboarding and performance programs for partners
- Streamline workflows for enhanced operational efficiency




- Create territory and resource planning models
- Establish KPIs, SLAs, and dashboards for performance

Requirements:

- Minimum of 7 years in field operations or related roles
- Proven track record in scalable operational processes
- Solid cross-functional leadership across departments
- Experience managing teams or contractors remotely
- Bachelor's degree or equivalent practical experience

Become a key influencer in operational success and drive improvements across your organization in Montreal.

📌 Montreal Head of Field Operations
🏢 GuruLink
📍 Montreal