Join a Montreal-based team as a Production Support Specialist, ensuring vital in-office presence 3x a week.

Your role focuses on enhancing application performance and supporting end-users. This position requires at least seven years in production management, emphasizing incident and problem resolution, along with optimizing client-facing applications. You will develop automation strategies and provide root cause analyses to improve system performance. Crucially, you'll work with developers to facilitate necessary fixes, enhancing operational effectiveness. Key Responsibilities:

- Manage end-user support and production services
- Diagnose and resolve application issues effectively
- Develop automation to streamline tasks and reduce toil
- Perform root cause analysis with improvement suggestions
- Configure monitoring solutions tailored to application needs

Requirements:

- Robust debugging and problem-solving expertise
- Understanding of distributed systems
- Proficiency in SQL and database concepts
- Experience with monitoring tools like Elastic Search
- Background in managing production and non-production environments

Your technical skills will significantly impact application performance in this key Montreal role.

📌 Montreal Production Support Specialist Role
🏢 Axelon Services
📍 Montreal