Job Summary The Holiday Inn Express & Suites Downtown Ottawa East is looking for a reliable, detail-oriented part-time Night Auditor to join our front desk team. This is an overnight position responsible for front desk operations, guest service, and closing out the day's financial activity.

Responsibilities

- Perform front desk duties overnight, including guest check-in/check-out, reservations, and responding to guest requests
- Complete the nightly audit process: balance daily transactions, reconcile cash and credit card postings, and resolve discrepancies
- Run and distribute end-of-day reports for management
- Monitor the property overnight for safety and security, including periodic walk-throughs
- Respond to guest concerns or emergencies calmly and professionally
- Prepare the front desk for the morning shift and communicate any overnight issues to management
- Maintain accurate records in the property management system (Opera PMS)
- Process payments accurately using hotel payment terminals

Requirements

- Previous front desk, hotel,



or customer service experience preferred; night audit experience an asset
- Comfortable working independently overnight (typically 11 PM–7 AM)
- Strong attention to detail and basic accounting/reconciliation skills
- Good communication skills in English; French is an asset
- Comfortable with hotel software systems (training provided on Opera PMS)
- Must be legally entitled to work in Canada

Join us in creating a lively, welcoming atmosphere. This paid position offers an exciting prospect to develop your hospitality career while providing top-tier service in a fast-paced setting. Pay: $17.60-$19.00 per hour

Expected hours: 24.0 – 32.0 per week

Application question(s)

- What hotel property management systems (PMS) have you worked with?

Experience:
- Night audit: 1 year (preferred)

Language:
- French (preferred)

Work Location: In person

📌 Night Auditor/Front Desk (Ottawa)
🏢 Eongenic
📍 Ottawa