Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities.

Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities.

The Office

Receptionist / Facilities Coordinator (Operations Administrator)is responsible forfront-desk operations and day-to-day facilities support, ensuring a safe, organized, and skilled office environment. This role serves as the first point of contact for employees, visitors, and vendors, and plays a key role in access control, officelogistics, internal communications, and workplace engagement. Acting as the office’s operational anchor, the Operations Administrator oversees workplace efficiency, supports internal communications, and contributes to employee engagement initiatives.

This role ensures strict adherence to security protocols (including the Clean Desk Policy), delivers a high-standard hospitality experience, and serves as a key liaison between the Google and Teleperformance teams.

Responsibilities span administrative operations, facilities coordination, payroll and HR support, and internal awareness initiatives.

Facilities

Operations &

• Hospitality Oversee daily office operations, organization, and supply levels tomaintaina professional, client-ready environment Coordinate facility readiness for client and executive visits, including branding, room setup, and refreshment services Manage vendor relationships and building maintenance requests to ensure seamless office operations Reception,



Access Control &

• Security Manage visitor registration and ensure compliance with security procedures Enforce and promote adherence to the Clean Desk Policy and other security standards Internal Communications &

• Creative Support Manage and deploy internal communications across digital and physical channels Design and produce internal visual assets, posters, signage, and digital content for announcements, campaigns, and employee recognition Drive awareness of company policies, including security, emergency preparedness, and data protection guidelines Plan and execute employee engagement activities, seasonal events, and awareness campaigns Manage employee incentive and recognition programs, including budget tracking, prize procurement, and distribution of credentials or awards Financial &

• HR Administration Support administrative coordination related to onboarding, policy communication, and operational reporting Previousexperience in reception, facilities, office administration, or a similar role preferred Strong organizational and time-management skills Excellent communication and customer service skills Proficient in Microsoft Office or Google Workspace, Adobe, Canva Ability to work independently and manage multiple priorities in a fast-paced environment Established career path supported by self-assessments, virtual training, and guided curriculum thatallowfor vertical and horizontal growth throughour multiplelines of business.



~ Continuous learning through progressive training that is specific to your tenure and skills. ~ Competitive salary with incentive programs ~ Medical and Dental benefits, Employee Family Assistance Programs, Rewards &

• Recognition programs. Monday - Friday, 9:00am - 6:00pm Candidates areadvised to bewithin travel distance from our primary locations: Work on-site setup(5 days a week) Diversity, Equity &

• Inclusion We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. Please note that we may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. We take steps designed to help ensure that our use of AI tools is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws. Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance. #

📌 Office/Reception Support Assistant (Toronto)
🏢 Teleperformance Spain
📍 Toronto