Become a key player at CGIC as a Technical Claims Supervisor in our office-based role. This opportunity involves managing team performance and elevating client satisfaction in claims handling. In this position, you will direct the day-to-day operations of the claims unit, focusing on delivering exemplary service and employee commitment.

Your leadership will be crucial in developing resilient and skilled teams while maintaining a robust client service culture. You will employ analytics to inform decision-making across the claims process. Key Responsibilities:

- Guide unit operations and performance improvements
- Create a client-centric service culture for the claims team
- Authorize significant claim payments and reserve allocations
- Facilitate employee development and talent selection
- Ensure compliance with insurance policy guidelines Requirements:
- 5-7 years of relevant claims or insurance experience
- Education in related fields; FCIP or CIP is a plus
- Strong understanding of claims practices in Canada
- Proven team leadership and mentoring capabilities
- Effective communicator with problem-solving skills Take the lead in transforming the claims experience at CGIC.

📌 Office-Based Claims Supervisor Position (Calgary)
🏢 Co-operators General Insurance
📍 Calgary