You will be responsible for the overall operation of Pearle Vision including, but not limited to:
· Keeping your location in an utmost presentable condition at all times;
· Keeping the lab operations smooth and in-check at all times;
· Proven sales record;
· Providing recommendations on how the advertising budgets are spent;
· Ensuring customer satisfaction and resolving customer disputes in professional and calm manner;
Additionally
· Scheduling appointments for the Optometrists
· Pretesting patients and provide doctor support
· Fitting, Adjusting and dispensing eye glasses, and contact lenses under the optometrist’s supervision
· Accurately interpreting optical prescriptions written by optometrists or ophthalmologists;
· Giving advice to patients on lens type, frames and styling;
· Fitting contact lenses and giving detailed advice/training on their care and use;
· Taking accurate frame and facial measurements to ensure correct fit and positioning under the optometrist’s supervision;
· Collection of eye measurements including corneal width and thickness;
· Advising partially sighted patients on the use of low vision aids;
· Advising patients when adjustments or repairs to spectacles are needed;
· Helping clients select eyeglass and lens treatments including tints and coatings;
· Adjusting eyeglasses to ensure a proper fit;
· Ordering lenses from prescription houses and completed jobs from optical labs;
· Edging lenses accurately to ensure proper fit and to adhere to industry practices;
· Keeping track of orders, prescriptions, and inventory
· Creating work orders for lab technicians to ensure delivery of the proper lenses
· Checking lenses on delivery to ensure that they meet the required specifications;
· Arranging and maintaining creative shop displays;
· Liaising with sales representatives from vision care product suppliers;
· Active participation in store meetings
· Timely communication with the store Director/Business Manager
· Expected to be flexible & work a variety of shifts including evenings and weekends (retail hours)
· Keeping accurate patient and business records;
· Customer service and other tasks as required
· Selecting, managing and ordering a range of optical and non-optical products including Inventory, Optometrist supplies, Chiropodist supplies, and generally office and cleaning supplies as necessary;
· Maintain a clean and spotless appearance of the entire store that is welcoming to the patients
· Supervising and training trainee sales staff;
· Analyze cost and billing from vendors to ensure accuracy, credit and discount applications as negotiated with the suppliers;
Job Type: Full-time
Pay: $17.62-$22.00 per hour
Benefits
- Company events
- Dental care
- Extended health care
- Adaptable schedule
- On-site parking
- Store discount
- Vision care
Experience:
- Customer Service/Sales/Optical Sales: 1 year (required)