The PAM Solution Support Engineer is responsible for supporting the deployment, maintenance, and health of Privileged Access Management solutions across enterprise environments. This role focuses on implementing approved changes, performing post-deployment health checks, managing application environments, and ensuring compliance with security standards. The engineer collaborates with stakeholders, vendors, and technical teams to deliver enterprise-level solutions while demonstrating leadership, teamwork, and strong communication skills.

Manage and support the PAM application environment across Pre-PROD and PROD environments Upgrade application versions in all environments and conduct testing in Pre-PROD environment for newer versions. Perform detailed application health checks after deployments and security patching.

Develop

PowerShell and SQL scripts for monitoring task automation, system integration, data retrieval, and managing/extracting data within the PAM workplace. Lead continuous service improvement and development activities, including health checks and upgrades. Provide technical support to PAM users and stakeholders.

Work with stakeholders and other technical teams to collect business and technical requirements and design / deliver enterprise level solutions. Communicate with the vendor to troubleshoot application issues and raise support tickets. Maintain all documentation related to configuration, processes, service records, asset inventories, administration manuals, job instructions, and support contacts. 3–5 years of experience in PAM or security solution support in enterprise environments. ~ Good understanding of Windows and Linux environments.



~ Experience with scripting (PowerShell, SQL) for automation and data management. ~ Familiarity with DevOps tools and CI/CD pipelines. ~ Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias‑free practices and inclusive values across Scotiabank.

We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. Upskilling through online courses, cross‑functional development opportunities, and tuition assistance.

Competitive

Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Dynamic

Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.

Community

Engagement - No matter where you choose to work from;

we offer opportunities for community engagement & belonging with our various programs.

Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. #

📌 PAM Solution Support Engineer (Toronto)
🏢 Scotiabank
📍 Toronto