Drive customer satisfaction as a part-time Customer Experience Associate with TD Canada Trust in Ottawa. Provide expert service while handling financial transactions and customer inquiries. In this role within Personal & Commercial Banking at TD Canada Trust, you will process customer transactions and engage personally with clients. Identifying needs and recommending appropriate banking solutions is essential to help drive business success. Key Responsibilities:
- Process customer transactions following TD's standards
- Understand and address customer needs for effective solutions
- Handle customer concerns and escalate when necessary
- Promote banking services to meet business objectives
- Build rapport with customers to enhance experiences
Requirements:
- High School diploma with at least 1 year of experience
- Solid planning and time-management skills
- MS Office (Word, Excel, Outlook) proficiency
- Excellent communication skills in person and writing
- Detail-oriented with a proactive attitude
Embrace the chance to enhance customer experiences and contribute to team success at TD Canada Trust in Ottawa.
📌 Part-Time Customer Experience Associate Ottawa
🏢 TD
📍 Ottawa