Join Scotiabank as the Performance and Insights Manager to enhance client relationships in Toronto. Your focus on metrics and analytics will drive channel effectiveness and improvement strategies. This role demands a proactive approach to performance monitoring, requiring collaboration with technology teams to create user-friendly dashboards.

You will also conduct root-cause analyses to identify underperforming segments, fostering an setting of continuous improvement. Engaging with various stakeholders ensures that your performance insights translate into actionable business strategies. Key Responsibilities:

- Monitor performance metrics to identify conversion gaps
- Support in-depth analyses on advisor productivity
- Create dashboards that clearly illustrate sales trends
- Develop business cases for performance initiatives
- Drive project intake and governance with stakeholders

Requirements:

- Bachelor’s degree in a related field
- Over 5 years in sales operations or business analytics
- Proficient in using Excel and data visualization tools
- Experience with CRM tools an added advantage
- French language skills are preferred

Bring your insights and analytical expertise to help shape the future success of Scotiabank.

📌 Performance and Insights Manager Role (Toronto)
🏢 Scotiabank
📍 Toronto