Rewrite the Rulebook on Balance Rehab
StabilityLAB is Vancouver's premier destination for balance, vertigo, and concussion recovery, built on technology and evidence-based care. We specialize in Computerized Vestibular Retraining Therapy (CVRT) and the DaVID Protocol: cutting-edge, VR-powered therapies that retrain the brain's balance systems in real time. Our results are backed by peer-reviewed, randomized controlled trials, and we're obsessed with measurable outcomes for patients battling dizziness, vertigo, post-concussion symptoms, and fall risk.
And here's the best part: our treatments are covered by ICBC, WorkSafeBC, and most extended health plans — so our patients get access to this incredible technology without the financial barriers, and you get to focus on what you do best: changing lives.
The Opportunity
We're on the hunt for a licensed Physiotherapist who wants to be at the forefront of vestibular rehab in
Vancouver. As we grow, this role also plays a hands-on part in day-to-day clinic operations — scheduling,
workflow, and team coordination — alongside a full caseload of patient care. You'll lead initial patient assessments and oversee CVRT treatment sessions using leading-edge VR-based technology, while helping keep the clinic running smoothly as it scales. This is a full-time role, with real room to grow as the clinic expands.
Engagement type: Independent Contractor
Schedule: Full-time, 5 days/week
Compensation: $90,000/year
What You'll Be Doing
Clinical Care
- Leading initial patient visits — detailed balance and vestibular assessments that get to the root cause of dizziness, vertigo, imbalance, and post-concussion effects
- Running CVRT sessions on our state-of-the-art dynamic posturography/VR platform — technology that's actively rewiring how patients recover
- Guiding patients through their results and their path forward with clarity and care
- Partnering with our team to deliver a concierge-level experience from the moment someone walks in
- Keeping clean, compliant clinical records
- Handling documentation for ICBC, WorkSafeBC, and extended health claims so patients can focus on getting better, not paperwork
Clinic Operations
- Helping keep day-to-day clinic operations running smoothly, in line with StabilityLAB's tech-forward, concierge-level standard
- Supporting scheduling and patient flow, including appointment coordination and optimizing use of the CVRT/VR equipment
- Working closely with front-desk and clinical support staff on daily workflow and training
- Contributing to reporting on clinic performance (patient volume, utilization, claim turnaround)
- Supporting billing operations to ensure ICBC, WorkSafeBC, and extended health claims are processed accurately and on time
- Helping uphold clinic policies, procedures, and compliance standards (privacy, health & safety, regulatory)
- Partnering with leadership on team growth planning, marketing,
and patient acquisition initiatives as the clinic scales
What You Bring
- Registration in good standing with the College of Health and Care Professionals of BC (or eligibility for registration)
- A passion for vestibular rehab, balance disorders, or concussion management — experience here is strongly preferred
- Experience with ICBC/WorkSafeBC billing and extended health frameworks is a plus
- Sharp clinical reasoning for BPPV, vestibular neuritis, Meniere's disease, and post-concussion syndrome
- Great communication skills and a genuine, patient-first mindset
- Prior experience with clinic operations or administrative coordination is a solid asset
- Strong organizational skills and comfort balancing clinical work with day-to-day operational tasks
- Comfort working independently as a contractor while being part of a tight-knit clinical team
- Current liability insurance (or the willingness to get it)
Why You'll Love It Here
- Work hands-on with an RCT-validated protocol that's genuinely pushing the field of vestibular rehab forward
- A sleek, tech-forward clinic where you can actually see your patients' progress in real time
- A full-time role with real momentum and growth potential as we scale
- The chance to help shape how the clinic runs, not just how patients are treated
- A small, driven team that lives and breathes great patient outcomes
Ready to help patients regain their balance — and help build the clinic that gets them there? Send your resume to Audrey Chan at
[email protected].
Learn more about us at stabilitylab.com
📌 Physiotherapist — Vestibular & Balance Rehabilitation + Clinic Operations (Vancouver)
🏢 StabilityLAB
📍 Vancouver