Sales Operations Coordinator role supporting CCM’s North American sales team. Working closely with the Sales Operations & Pricing Analyst and Manager, this position is responsible for sales reporting, field communications, and seasonal setup activities that help drive operational efficiency across retail and team business channels. This fast‑paced, highly collaborative role requires strong organization, attention to detail, and the ability to manage multiple priorities throughout the season, helping the sales team stay focused on supporting customers and growing the business.

Build and distribute recurring sales reports across retail and team business channels, highlighting performance by category, channel, and product segment Track sell‑through trends, booking pace, and order fill rates to help identify business risks and opportunities Seasonal Setup & Sales Execution Support seasonal setup activities including quote forms, sample order consolidation, and account‑level reporting Coordinate the distribution of sales programs, product information, pricelists, and booking deadlines to the North American sales team Maintain customer profiling across S1, S2,



and Team programs using internal profiling tools Field Support & Operations Manage the Sales Operations inbox and act as a key point of contact for sales rep inquiries Support claims‑related processes by coordinating with Sales, Customer Service, and Finance teams Maintain and improve reporting templates and sales collateral based on business needs and field feedback Contribute to ongoing operational improvement initiatives and ad hoc projects College diploma in Business Administration, Commerce, or a related field ~1–3 years of experience in sales operations, wholesale, consumer goods, or a related setting ~ Experience or interest in the sporting goods industry is considered an asset Technical Skills Intermediate to advanced Excel skills, including pivot tables, lookups, and data formatting Experience with Power BI or similar reporting tools is considered an asset Familiarity with ERP or order management systems is an advantage bilingualism (English/French) is considered an asset Ability to manage multiple priorities in a fast‑paced environment Analytical mindset with a focus on continuous improvement Competitive salaries, including a performance‑based bonus program ~ Full range of group insurance benefits (medical, dental, vision, life, etc.) Group retirement pension plan with employer matching (up to 5% of base salary) ~3 weeks of vacation per year prorated as of your start date ~ Free gym at the head office ~ Fun social events throughout the year

📌 PMO - Sales Operations Coordinator (Montreal)
🏢 CCM Hockey
📍 Montreal