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Join ETC's R&D; Rigging team and help ensure the quality and reliability of innovative rigging products used in venues around the world. As a Product Assurance Specialist, you'll perform product testing, identify and track defects, support product development efforts, and collaborate with engineers to deliver high-quality solutions. This role is ideal for someone with a technical background, strong troubleshooting skills, and an interest in theatrical systems and stage rigging.

Knowledge of the entertainment industry and how technical products are used in live performance environments is a plus.

Representative Responsibilities:

- Gain knowledge on a specific product(s) within a product family
- Develop Product Assurance Plans for a specific product(s)
- Analyzes test cases and provides regular progress reports
- Support the product development and maintenance release process through validation testing to assure the quality of the product
- Execute test scenarios to uncover product design defects
- Report product defects via defect tracking database, following defects to resolutionAcquire and maintain test equipment
- Provide technical support to internal and external customers




- Perform assigned project tasks under the supervision of more senior-level Product Assurance Specialist
- Participates in the ISO on the job training
- With assistance provide task completion time estimates
- Become familiar with tools and applications utilized within R&D;
- Become familiar with a specific Product family within R&D;
- Learn department and corporate policies, procedures and plans
- Schedule and attend identified training classes
- Performs other duties as assigned
- Completes special projects and assignments in a positive and timely manner

Minimum Qualifications:

- Technical Diploma or Associates Degree in Electronics with 0 – 3 years of job related experience or 4 years of comparable job experience
- Experience in a team workplace
- Demonstrates basic written/verbal skills
- Listens/gives constructive feedback
- Good group interaction skills
- Participates as a team member, works effectively in a team environment
- Ability to follow directions and project plans
- Grasps technical concepts and asks for clarification and direction when needed
- Demonstrates basic troubleshooting skills
- Ability to execute pre-written Product Assurance programs for a given Product
- Understands and applies best practices for Product Assurance
- Ability to safely lift and carry materials weighing up to 50 pounds

📌 Product Assurance Specialist - Rigging (Middleton)
🏢 Electronic Theatre Controls
📍 Middleton