Join Riverside Natural Foods Ltd., As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, ‘better-for-you’ snacks such as MadeGood and GOOD TO GO. We’re on an ambitious mission to double our business by 2030, and we need talented individuals like you to help us reach new heights. So, lace up your boots and let’s tackle the climb together.

The Manufacturing Production

Supervisor is responsible for leading safe, compliant, and efficient production operations while fostering a high-performance culture across the shift. This role ensures that products are manufactured in accordance with safety, food safety, quality, delivery, and cost expectations by effectively coordinating people, materials, equipment, and processes.

The Manufacturing Production

Supervisor is expected to achieve production targets, develop frontline talent, drive engagement, eliminate operational losses through problem-solving, and collaborate cross-functionally to support organizational goals. Success in this role is demonstrated through strong safety performance, operational excellence, employee development, continuous improvement, and sustainable business results. Lead a production team of hourly employees across one or multiple production lines while promoting Riverside's values and operating principles. Ensure compliance with Health &

• Safety, Environmental, GMP, Food Safety, Quality, and regulatory requirements. Plan and execute daily production activities to achieve production schedules, labor standards, and operational targets. Optimize the utilization of labor, equipment, and materials to maximize efficiency and minimize waste. Drive employee engagement through effective communication, coaching, recognition, and team involvement. Collaborate with Quality, Maintenance, Engineering, Supply Chain, Warehouse, R&D;, and People &

• Values teams to achieve business objectives. Lead root cause investigations and corrective actions to eliminate recurring operational, quality, and safety issues. Manage labor requirements including staffing, scheduling, agency labor coordination, attendance management, and vacation approvals. Review and approve employee timekeeping records within ADP and ensure payroll accuracy. Support employee relations processes, coaching discussions, investigations, and performance management activities. Promote continuous improvement through Lean Manufacturing, 5S, problem-solving, waste reduction, and process optimization initiatives. Conduct safety observations, risk assessments, incident investigations, and corrective action follow-up activities. Ensure effective shift communication and handovers to maintain operational continuity.



Bachelor’s degree in engineering, Food Science, Business Operations, Manufacturing Management, or a related field

• Minimum 5 years of manufacturing experience with demonstrated knowledge of production operations. Strong understanding of Health &

• Safety, GMP, Food Safety, Quality Systems, and regulatory compliance requirements.

Experience leading teams in a fast-paced manufacturing workplace. Proficiency with Microsoft Office applications.

Experience working with ERP systems and production reporting tools.

Experience within the food manufacturing industry. Lean Manufacturing, Six Sigma, Continuous Improvement, or 5S experience.

Experience with workforce planning, labor management, and performance coaching. Strong team leadership, coaching, and employee development skills. Effective problem-solving and root cause analysis capabilities. Mechanical aptitude and operational troubleshooting ability. Strong planning, prioritization, and organizational skills. Ability to manage multiple competing priorities in a dynamic environment.

Direct Work

Provides clear direction, removes barriers, and ensures team members have the resources needed to perform successfully. Plan and Align Establishes priorities and aligns people, resources, and activities to support safety, quality, delivery, cost, and improvement objectives.

Process Orientation

Uses standardized processes, data, and continuous improvement principles to enhance operational performance.

Manages Ambiguity

Maintains effectiveness during uncertainty by making sound decisions with incomplete information.

Operational Excellence

Drives productivity, quality, safety, and cost improvements through daily management systems and employee engagement.

Team Capability Building

Track 2 Operator progression and cross‑training completion ≥50% of team at Track 2 or higher Employee Engagement Annual engagement survey score improvement versus previous year ≥5% improvement YoY Production Performance Production attainment versus schedule ≥98% attainment to production plan Yield Performance Manufacturing yield improvement ≥2% improvement YoY Quality Excellence Reduction in pre-operational inspection findings, operator errors,



and non‑conformances ≥10% reduction YoY Food Safety & GMP Compliance Internal GMP and food safety audit performance ≥95% compliance Incident Management Corrective actions from incidents and hazards closed on time ≥95% closure on time Root Cause & Continuous Improvement RCA completion and implementation of corrective actions for recurring issues 100% completion within agreed timelines Cost Control Scrap, rework, and downtime reduction Year‑over‑year reduction Workforce Management Payroll accuracy and adherence to company attendance and vacation policies ≥99% payroll accuracy Cross‑Functional Collaboration Successful execution of improvement initiatives involving Operations, Maintenance, Quality, and Engineering ≥90% on‑time completion of assigned actions Shift Communication & Handover Effective shift handovers with documented risks, priorities, and action items 100% completion 70,000 — $80,000 CAD Exact compensation will be determined based on experience, skill set, education, and training, as well as other organizational needs, while balancing internal equity. Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff.

Speak up, share your ideas and go places you normally wouldn’t – like the plant, or the boardroom.

Personal development: We’ll support and empower you to chart your own path and reach any heights you set for yourself. Count on us to give you the training and tools to grow and progress. Bring the consumer voice into your work by protecting product quality, availability, and experience, acting early when standards slip, and delivering consistent value that earns trust, advocacy, and long‑term brand love.

You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high‑quality products.

Continuous improvement: As a learn‑as‑we‑go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights

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