Lead application support initiatives as a Production Support Engineer focused on banking applications. Expertly navigate Java, PL-SQL, and scripting tools to resolve issues and optimize performance. Possessing 6 years of experience in enterprise application support within financial sectors, your role will emphasize root cause analysis, data validation, and productive scripting capabilities.

Collaborating with cross-functional teams and utilizing monitoring tools such as Dynatrace and ITRS is essential for maintaining system health and addressing complex issues effectively. Key Responsibilities:

- Support enterprise-grade banking applications and systems
- Conduct thorough root cause analysis and validation




- Enhance operational efficiency through scripting
- Troubleshoot application problems using monitoring tools
- Lead efforts in incident and problem management

Requirements:

- 6 years in application support within banking
- Expertise in Java and PL-SQL required
- Proficient in Shell, Perl, and Python scripting
- Familiar with Dynatrace, Splunk for monitoring
- Strong ITIL knowledge, especially using ServiceNow

Utilize your extensive expertise to drive system reliability and performance improvements across key banking applications.

📌 Production Support Engineer - Banking Applications (Toronto)
🏢 Capgemini
📍 Toronto