As an Associate Program Director, you are a creative and strategic thinker who loves learning everything there is to know about a client's brand, business, and customer. You have experience leading multidisciplinary teams, and integrating with agency partners to develop, implement and manage integrated processes, and project trackers.

Experience with media and data sciences is an asset. You know what it takes to deliver a digital experience that can improve the lives of customers while surpassing the goals of clients. Being a reliable partner to teams helps you consistently elevate the work.

Projects and Performance Improvement Project and Program Management As an Associate Program Director, you are a creative and strategic thinker who loves learning everything there is to know about a client's brand, business, and customer. You have experience leading multidisciplinary teams, and integrating with agency partners to develop, implement and manage integrated processes, and project trackers.

Experience with media and data sciences is an asset. You know what it takes to deliver a digital experience that can improve the lives of customers while surpassing the goals of clients. Being a reliable partner to teams helps you consistently elevate the work.

Both the client services and project delivery worlds are successfully navigated by your proactive communication of project statuses, challenges, and opportunities to clients. You adeptly manage the project team tracking scope, schedule, staffing, and budget on medium to large sized projects to support a team of Project Managers. You have a passion for digital project delivery and the globally admired brands we partner with.





Manage Client

Relations by... Understanding your client’s short and long-term goals, as well as their competition. Proactively communicating with clients on project status, issues, and opportunities. Informing clients how to drive project success.

Identifying additional opportunities within the ask or account. Approaching problems in a calm and logical manner, finding creative solutions to problems. Encouraging high standards of professionalism throughout the life of a project.

Ensuring the team is properly briefed and understands the requirements of the project/work. Creating solid project plans with top-down and bottom-up budgets to support clients' the agency teams' interests. Developing, implementing, and monitoring consolidated and integrated processes and project tracking with agency media partner.

Executing project plans according to established procedures, channels, and expectations. Managing and maintaining project scopes and communicating status of scope to team. Coordinating project deliverables and guiding the team on potential risks.

Creating an articulate storyline of all client materials. Defining, negotiating, communicating, implementing, and monitoring quality standards on all project deliverables.



Managing project communication and document issues and changes that affect the project.

Developing integrated agency status reports and work with project leaders to ensure all resources. Forecasting, tracking, and managing project budgets and revenue, POs and invoices. Identifying, analyzing, prioritizing, mitigating, and communicating project and program risks.

Drive Account

Planning and Operations Contributing to account road map development that will allow for solid resources and revenue management, looking at all projects being tied into the larger account picture. Acting as a career manager and provide project delivery guidance, mentoring, and training. 7-10 years-experience managing a variety of digital project types; integrated digital advertising campaigns, performance marketing, media or marketing science programs.

Experience with office productivity tools such as Excel, Word, Google Sheets, Box, Smartsheets, and Sharepoint. Robust ability to manage and control project scope, schedule, budget and resource management / reporting and change management, project roadmap development and revenue forecasting. Advanced knowledge of Program Management principles, methods, and techniques.

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance. We will process your personal data in accordance with our Recruitment Privacy Notice.

📌 Program Associate Director (Toronto)
🏢 Critical Mass
📍 Toronto