Join Infosys as a Quality Assurance Engineer focusing on AI and chatbot solutions, ensuring engagement in either Mississauga or Montreal. This role prioritizes validating AI-driven responses and testing workflows for optimal user experiences. As the AI Assurance Chatbot Tester, your main responsibility is to validate the quality and reliability of AI chatbots by conducting thorough testing processes which include conversational and prompt validation.

You will work closely with AI engineers and various stakeholders to identify risks like bias and security vulnerabilities, supporting the overall governance of AI systems. Your testing efforts will directly contribute to maintaining high standards of chatbot functionality. Key Responsibilities:

- Perform various types of testing on AI chatbot systems




- Validate integration and end-to-end workflows
- Collaborate with teams to mitigate risks associated with AI
- Ensure adherence to security and compliance regulations
- Utilize tools such as Jira for defect tracking

Requirements:

- Bachelor’s degree or foreign equivalent
- Minimum 4 years in Information Technology
- Robust background in functional and API testing
- Willingness to travel and relocate to Ontario or Quebec
- Work authorization in Canada without sponsorship

Shape the future of AI chatbot solutions through diligent testing and quality assurance practices.

📌 Quality Assurance Engineer for AI Solutions (Montreal)
🏢 Infosys
📍 Montreal