To lead, manage & continuously develop the quality management system for Entrematic NA, ensuring optimal quality in everything we do. Customer perceived quality is paramount and hence the scope of the role is Record NA. This role is expected to last a 12 month contract period and is temporarily covering a leave of absence.
Contribute to the development of Record NA strategic & tactical plan under the guidance of the Vaughan Plant Manager and PEDESTRIAN NA Quality Manager (when available) Define and implement the quality assurance strategy in harmony with PEDESTRIAN NA, Record NA and PEDESTRIAN Supply Chain strategic direction Lead, manage & develop the Record NA quality management system Secure customer perceived quality through continuously improving processes, tools, competence and way of working. Ensure the quality awareness & business criticality through communication, training and regular forums. Document & research quality issues using the BC365 ERP quality modules for RMAs and drive continuous improvement actions Member of the ESD PEDESTRIAN NA Quality Team and Record NA Quality team ~ Quality Management ~ The Quality Engineer is the voice of the Customer & Quality in the Vaughan facility. ~ Quality Engineer will lead and manage quality claims process ~ The PEDESTRIAN NA Quality Engineer will have the final authority to stop or hold a shipment or production order, after the assessment is complete.
~ Quality Management System ~ Ownership of Record NA QMS & BC365 RMA Quality Claims for Record NA (Canada) ~ Quality Management System as a way to improve how we work Understanding of market and customer quality requirements Business Acumen, total cost mind-set & profitability analysis Product Quality Assurance (PPAP, 5-Why, RCA, 8D etc.) While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles.
A Bachelor’s degree in engineering or documented experience from successfully running similar operation/function in similar industry.
Languages: Proficient in spoken and written English is necessary, other languages is an advantage.
Computer skills: Proficient ability to handle office tools is necessary and experience from claims handling applications is an advantage Other: Experience from establishing quality management systems and implementing digital tools/applications is meriting Experience: Minimum 3-5 years of experience in a global and complex supply chain/quality organization is preferred With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities.