This range is provided by Earls Kitchen + Bar. Leaders have a passion for food and beverage, relentlessly pursue memorable guest experiences, and bring the core value of ‘TEAM’ to the restaurant mix. As a Guest Experience Manager , you're committed to being your best self and working with integrity as you learn how to operate a multimillion-dollar restaurant.

The Guest Experience

Manager at Earls is first and foremost a guest facing role. The GEM role is all about Guest relationships - it's your job to make regular guests, develop a database of great information to personalize Guest experiences, and to create relationships between our guests and the floor team. As a Guest Experience Manager, you will: Be the caretaker of data and facilitator of relationships.

Display your love for food and drink through exceptional menu and product knowledge. A willingness to learn and an openness to feedback, coaching, and mentorship. Adaptable scheduling to support work/life balance.

In‑house hospitality and culinary training programs. Mid-Senior level Full‑time Management and Manufacturing

📌 Remote Overnight Guest Experience Specialist (Richmond)
🏢 Earls Kitchen + Bar
📍 Richmond