Become a Retail Experience Lead at FIKA in Windsor, Ontario, where leadership meets exceptional customer care. Oversee day-to-day operations and empower your team for success. In this pivotal role at FIKA, you will take charge of store management tasks, including opening and closing procedures.

You will guide a dedicated team to ensure high standards of service and presentation while responding to customer inquiries and complaints. This position also involves cash management and nurturing a team committed to excellence. Key Responsibilities:

- Open and close the store with security protocols
- Deliver superior service and foster customer relationships
- Provide in-depth product knowledge to shoppers
- Facilitate team training and ongoing education
- Monitor compliance with all retail policies Requirements:
- At least 2 years of retail industry experience
- High school diploma or GED required
- Transparent criminal record for hiring
- Provincial Cannabis Certification essential
- Proven ability in conflict resolution and teamwork Develop your leadership skills at FIKA by creating outstanding shopping experiences in a vibrant retail space.

📌 Retail Experience Lead Position at FIKA (Windsor)
🏢 Pop's Cannabis
📍 Windsor